If you want to find out more about our business, how to contact us and who we are, below you can find some information regarding Bristol Street Versa (part of Vertu Motors PLC)


Why should I buy a wheelchair accessible vehicle from you?

We specialise in wheelchair accessible vehicles and have successfully done so for over 25 years. We understand that finding the right vehicle can sometimes be a daunting task and this is why we offer expert advice and service to ensure a smooth and trustworthy relationship with our customers.

We pride ourselves on our:

  • Nationwide Service
  • High Quality Conversions
  • Friendly & Experienced Team
  • Customer Aftercare

Which sales exhibitions will you be attending?

We attend all the Motability One Big Day events. We look forward to seeing you at one of the shows!

The Big Event at the NEC, Birmingham – 28 & 29 June 2019
One Big Day Exeter – Saturday 27 July 2019
One Big Day Harrogate – Saturday 10 August 2019
One Big Day Peterborough – Saturday 7 September 2019
One Big Day Edinburgh – Saturday 21 September 2019

What are your opening hours?

Monday-Friday: 9am – 5pm
Saturday-Sunday: Closed

If you’d like to contact us out-of-hours, please email either [email protected] or [email protected] depending on your query, and we’ll get back to you as soon as we can.

How can I get in contact with you?

You can contact our Sales or Customer Services teams between 9am-5pm on weekdays.

Call 0330 0422 621 for Sales or email our [email protected]
Call 01924 442386 for Customer Service or email [email protected]

If we’re not in the office, please email us and we will get back to you as soon as we can. Calls are charged at your standard network rate.

Who should I contact to make a complaint?

In the event of a concern please do not hesitate to provide us with feedback using our dedicated feedback form or call our customer services on 0191 497 0404 or email [email protected]. Customer Services operate between 9am and 5pm Monday to Friday. We will aim to respond to your feedback within 48 hours.

Who should I contact to praise great service?

We always take great delight when our customers tell us about those people in our team who have gone that extra mile. If you would like to provide positive feedback, please contact Sarah Hussey at [email protected].

Alternatively, you can leave your great review on our Facebook Page!

Do you have a showroom I can visit?

The great thing about our service is that we come to you. Viewing wheelchair accessible vehicles at our Widnes or Batley branches can be arranged if required by appointment only, although in most cases, our usual policy is to bring the vehicles to you for a free no obligation demonstration at your home or a place of your choosing (such as the home of a friend or relative if you’d like). One of our experienced Advisors will demonstrate the WAV and help you determine whether it is right for you.

Don’t worry. We don’t employ pushy salespeople and there is no pressure to purchase. We do not have a showroom facility, so please call us first to discuss your needs.